Changing or Canceling an Order
How do I cancel my order?
Once an order is placed, it moves to our warehouse quickly. Contact us right away with your order number and the team will try, though a change is not guaranteed: call or text 1-888-979-6932 (9am-5:30pm ET, every day) or email CustomerService@nestnew
Why was my order canceled?
Orders are occasionally canceled due to inventory availability or because payment details couldn't be verified. You're refunded in full automatically, and funds post back within 3-5 business days. Check your email for details, and we're happy to help
Can I change or add items after placing my order?
We're unable to edit an order once it's placed, but call or text us at 1-888-979-6932 (9am-5:30pm ET, every day) or email [email protected] immediately. If it hasn't shipped, we may be able to cancel it so you can reorder. Otherwise, it
How do I change my shipping address after ordering?
Right after you place your order, you can edit the shipping address and contact info directly on the checkout page. If you've left that page or are unable to make the change, contact us right away and we'll do our best before your order ships. Note: