Managing Your Subscription
How do subscriptions work at NEST?
Choose Subscribe & Save on eligible products to save 15% on every order, and the longer you subscribe, the more you save. You can swap fragrances, earn loyalty perks, skip orders, pause, or cancel anytime from your account. To start a subscription, a
How do I stop/cancel my subscription?
You can cancel anytime, there's no minimum commitment. Log into your account, open Subscriptions, select the one you'd like to end, and choose Cancel. Prefer a break instead? Skip a shipment or pause without losing your subscriber discount.
Can I pause my subscription?
Yes! In Manage Subscriptions you can skip your next shipment or pause deliveries until you're ready. Your discount and settings stay saved.
Can I have multiple subscriptions / addresses?
Absolutely! You can run multiple subscriptions, each with its own product, frequency, and shipping address. Great for home & office, or gifting a refill to family.
Can I swap my subscription product?
Yes. In Manage Subscriptions, choose Swap Product to switch scents or sizes without canceling. Your discount carries over.
How do I change my subscription payment card?
Log into your account, open Subscriptions, and update your card under Payment Methods. Your next order will bill the new card.
How do I change my next order date?
In Manage Subscriptions, select your subscription and choose a new next-order date: push it out, pull it in, or ship now.
How do I update my subscription shipping address?
Log into your account and update your information under Subscriptions. Future shipments will use the new address. Note: changing your account's default address alone doesn't update an active subscription.