NEST x Pura
How to use your Smart Home Fragrance Diffuser
Download the Pura app, plug the device into an outlet, connect it to your Wi-Fi, and insert your two NEST fragrance vials. From the app you can schedule scenting, set intensity, and switch scents from anywhere.
What’s the lifespan of the Pura device?
The Pura device is built to last for years and is supported by Pura directly - for device and hardware questions, contact Pura support at https://help.pura.com/en
How long does each insert last?
Runtime varies with your intensity setting and scenting schedule. The stronger the setting, the faster a vial is enjoyed. Fragrance life varies from scent to scent, but if you can't smell your fragrance anymore and it's been diffusing for over 100 ho
Can both scents be used at the same time?
The device holds two vials but diffuses one at a time. You can switch instantly in the app or schedule each scent for different times of day (fresh mornings, cozy evenings).
Can I move the device between rooms?
Yes! Just unplug it and move it to any outlet, and manage everything from the Pura app.
Who do I contact if I can't set up the device?
Start with Pura's pairing tutorial video. It solves most connection issues. Still stuck? Call or text us at 1-888-979-6932 (9am-5:30pm ET, every day) and we'll troubleshoot together, or try Pura's Troubleshooting guide: https://help.pura.com/en/troub
Who handles my NEST x Pura question, NEST or Pura?
NEST makes the fragrance refills; Pura makes and supports the diffuser and app. Here is who to ask for what.